BPO & Shared Service Centres - employees speak out on workplace

Conveniently arranged office space, a comfortable workplace adjusted to specific employee needs, bicycle parking bays, or a spacious kitchen – these are only some of the elements with which employers can successfully attract the best candidates. According to “BPO & Shared Services Centres: employees speak about the workplace. Winning office buildings’ attributes in the war for talent”, a report prepared by Skanska and JLL; published during the 6th ABSL Conference, attractive office space can be the key criteria for young employees in selecting their employers. Furthermore, it can enhance productivity. This is especially visible in the business services sector where 90% of the staff comprise representatives of the Y generation. It is this generation who increasingly request that they would like to see their offices before signing an employment contract with their employer.

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